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Cookie Policy
1.What This Policy Covers
This Cookie Policy explains how EASEHAWK TECHNOLOGIES PRIVATE LIMITED uses cookies and similar technologies (localStorage, pixels, SDKs) on moxsend.ai and in the MoxSend application, and the choices available to you. It should be read together with our Privacy Policy.
2.What Cookies Are
Cookies are small text files placed on your device that allow a site to recognise your browser, remember preferences, keep you signed in, and measure how the site is used. Some are set by us ("first-party"); others by service providers ("third-party").
3.Categories We Use
| CATEGORY | PURPOSE | EXAMPLES | DURATION |
|---|---|---|---|
| Strictly necessary | Authentication, security, load balancing, remembering consent choices | Session/authentication cookie (if users sign in), CSRF token (if applicable) | Session |
| Preferences | Language, UI settings | Language preference cookie (if implemented) | Up to 12 months |
| Analytics | Understanding aggregate usage to improve the product | Google Analytics (_ga, _ga_*), Mouseflow (_mf, Mouseflow session cookies) | Up to 24 months |
| Marketing | Measuring campaigns and, where used, retargeting | None currently | None |
Note:
- We currently use Google Analytics and Mouseflow to understand how visitors interact with our website and improve the user experience.
- These tools may set cookies or similar technologies. Where required by applicable law, we will obtain your consent before setting non-essential cookies.
4.Consent
Where required by applicable law, we will obtain your consent before placing non-essential cookies, such as analytics or marketing cookies, on your device. At present, Moxsend does not provide a cookie preference center. If we implement one in the future, this Cookie Policy will be updated to explain how you can manage your cookie preferences.
5.Managing Cookies
You can also control cookies through your browser settings (blocking or deleting them), though strictly necessary cookies are required for the Service to function and blocking them may break sign-in. Instructions are available for Chrome, Safari, Firefox, and Edge on their respective help sites.
6.Similar Technologies
The application uses browser storage for session state and open/click tracking pixels in emails sent by customers through the platform; tracking behaviour in customer emails is controlled by the sending customer and disclosed to recipients via their communications and this notice.
7.Changes
We will update this Policy as our cookie usage changes and refresh the table above with the live cookie inventory at launch.
8.Contact
Questions: hello@moxsend.ai.